Chat
📷 تواصل عبر إنستغرام ✈️ تواصل عبر تيليغرام 💬 تواصل عبر واتساب 📩 تواصل عبر مسنجر

تخفيض 35 % والتوصيل لجميع الولايات والدفع عند الاستلام

تخفيض 35 % والتوصيل لجميع الولايات والدفع عند الاستلام

Alpha SHOP
Alpha SHOP
  • /
  • To request permissions and recovery

To request permissions and recovery

.

  • Return and Refund Policy:
    • Exchange and refund are guaranteed rights for all our customers and apply to all products offered on our store.
    • All products displayed on our store are eligible for exchange and refund, subject to the terms and conditions outlined on this page.
    • The product can be returned or exchanged if it is in its original condition at the time of purchase and packaged in the original packaging.
    • Refunds can be requested within three (3) days, and exchanges within seven (7) days from the date of purchase.
    • Please contact us through our "Contact Us" page or our phone numbers to request a return or exchange.
    • Please take a photo of the product and send it along with the city, address, and order number if the product is defective, has a specific issue, or does not match what was agreed upon.
    • A full refund will be issued to the customer if the received product is significantly different from the product description on our website.
    • We are not responsible for any expectations regarding the use of the products that we have not mentioned on the product page on our website.
    • A 30% deduction or a value not less than 25 AED will be applied if the customer does not want the product and there is no defect or significant issue to mention.


}