Privacy Policy

Privacy Policy

Our website respects your privacy and strives to protect your personal data. The privacy policy explains how we collect and use your personal data (under specific conditions). It also outlines the procedures we follow to ensure the confidentiality of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is extremely important to us. Therefore, your name and other information related to you are used as described in the privacy policy. We will collect information when necessary or directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected. You can browse the site without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a specific account on the site that you access using a username and password.

1 - Data We Collect:

We may need to collect your personal information if you want to place an order for a product from our site.

We collect and store your data necessary to follow up on your purchase from our site, secure any potential claims that may arise later, and provide you with our available services. We may collect personal information, including but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and credit card details.

We use the information you provide to process your requests and to provide you with services and information available on our site that you request. Additionally, we use the information you provide to manage your account with us and verify financial transactions conducted online. We may also collect information related to the population structure, and we will send useful or requested information to the user, such as information about products and services, unless you object to communication about that. Communication will be via email to provide you with some details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please unsubscribe from this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order (e.g., the delivery person or supplier).

We may be able to store details related to your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage your address details. You should also commit to complete confidentiality when accessing your personal data and not make it available to an unauthorized third party. We do not accept any responsibility resulting from misuse of passwords, unless such misuse is due to an error on our part. 

Other Uses of Your Personal Information We may use your personal information for surveys and marketing research, based on your preference, while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address is not disclosed unless you wish to participate in contests. We keep survey responses completely separate from your email.

We may send information about us, the website, our other websites, our products, our sales, our sales offers, our newsletters, and anything else related to our group companies or partners. If you do not want to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (excluding Saturdays, Sundays, national holidays, and religious holidays) of receiving your notification. We will contact you to inquire about unclear information.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying the locations of users and tracking their visits to the site or links in emails they receive when subscribing to it. This data is anonymous and cannot identify your actual personal identity, as it is unidentified.

Competitions Regarding any competition, we use data to notify winners and advertise our offers. You can find more details about the terms of participation in each competition individually.

Other Parties and Website Links We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with our privacy policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, using them for statistical purposes and marketing research, or assisting the customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. If our company or part of it is sold, we may have to transfer our databases, including your personal information. Contrary to what is stated in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent, except as required by law. The website may contain third-party advertisements or links to other websites or frames for other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, in addition to our lack of responsibility towards any third party to which we transfer your data in accordance with the privacy policy.

2 - Cookies Accepting cookies is not a prerequisite for visiting the website. However, please note that you cannot use the "shopping cart" function on the website or request any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages of the website. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this website (for example, remembering your identity when you want to modify your shopping cart without re-entering your email address), not for obtaining or using other information about you (such as for targeted marketing purposes). You can adjust your browser settings to reject cookies, but this may limit your use of the website. We assure you that our use of cookies does not contain any personal or private information, is free of viruses, and is used for the purpose of Google Analytics, a service provided by Google for analyzing Internet pages. To analyze how users use the site, the Google Analytics service relies on cookies, which are text files placed on your computer. Google will transfer information generated by cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for the website operators about its activity, and provide other services related to the website's activity and Internet usage. Google may also transfer this information to third parties when required by law or when third parties process the information on behalf of Google. Google will not link your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings in your browser, but please be aware that in this case, you may not be able to fully utilize the website's features. By using this website, you agree to Google using your data as described above and for the purposes detailed above.

3 - Security We use appropriate security techniques and procedures to prevent any unauthorized or unlawful access to, loss, or destruction of your information. When we collect data through the website, we store your personal information on a secure electronic server. We use firewall systems on our servers. When we collect electronic payment card details, we protect them using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any intruder to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send all your credit card or debit card details electronically without encryption when contacting us. We provide direct financial, electronic, and procedural guarantees for the process of collecting, storing, and disclosing your information. Our security procedures may require you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

4 - Customer Rights If you have concerns about your data, you have the right to request access to the personal data we hold about you or have transferred to us. You have the right to request that we correct any errors in your personal data, and this is done for free. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.